Return Policies
General Merchandise Returns
Most General Merchandise items may be returned for a full refund with an original register receipt and tag within 60 days of purchase. Items must be in the original packaging and purchased condition. Items determined to have a manufacturers defect me be exchanged for a like item.
Exceptions to the 60 day return period:
- General Trade Books (includes reference books): within 2 days
- Computer software and hardware are NON-RETURNABLE
- Open ink cartridges, calculators, CDs, DVDs and headphones are NON-RETURNABLE
Refunds will be credited in the same form as the original payment or in the form of store credit.
Please allow 3-5 business days for your credit to post to your account.
Course Materials Returns
In order to receive a full refund of your textbook purchase you must have your receipt and the book must be in the same condition as when it was purchased.Open access codes for online material may not be returned. Please be sure you will not need to return a book before opening / activating any access codes. Irregular textbooks will be exchanged for a copy of the same book.
Rented material Returns
In order to receive a full refund of your textbook purchase you must have your receipt and the book must be in the same condition as when it was purchased.Open access codes for online material may not be returned. Please be sure you will not need to return a book before opening / activating any access codes. Irregular textbooks will be exchanged for a copy of the same book.
