Inclusive Access - Faculty Frequently Asked Questions (FAQ)

 

WELCOME TO INCLUSIVE ACCESS!

 

You have chosen an Inclusive Access title for your course. This means that your required course materials will be available to your students on the first day of class through a link on D2L.  This is a link that you will create with the help of your Publisher representative.

 

WHAT ARE THE BENEFITS OF INCLUSIVE ACCESS?

 

This program supports initiatives aimed at reducing the overall cost of course materials by making them available to students below competitive market rates.  It ensures all student have access to the most up-to-date learning materials (and interactive content within the courseware) by the first day of class.  Affordability and access directly contribute to improved learning outcomes and student success.

 

HOW DO MY STUDENTS ACCESS THESE MATERIALS?

 

All Inclusive Access (IA) materials will be accessed through your embedded URL link (to the publisher courseware) on D2L.  In fall 2018 we will email a unique access code to each student for IA programs related to courseware, and we will integrate code-less access for IA programs associated with e-text.  

 

WHAT ABOUT STUDENTS WAIT-LISTED FOR THE COURSE?

 

All enrolled and wait-listed students have access to the content on day one of class. If they are dropped from the wait-list without getting in, they will automatically be opted out before being billed.

 

HOW DO THEY PAY FOR INCLUSIVE ACCESS?

 

Student access is free for the first 2 weeks of the course. Students who do not opt out of the program by the end of the second week will be prompted to remit payment on our website or in our store.  As with other required course materials, students may use their financial aid for these purchases (if eligible). To learn more about this program or to apply for a bookstore account, click here.

 

Students will receive email reminders and payment links from us to ensure there is no access disruption stemming from lack of communication. Please note that payment can be made at any time in this process, prior to billing.

 

WHAT IF A STUDENT DROPS THE COURSE?

 

Students who drop the course during the normal drop period for the course will automatically be “opted out” and will not be billed.   

 

WHAT IF A STUDENT DOESN’T WANT TO PARTICIPATE IN INCLUSIVE ACCESS?

 

Students may choose to opt out of this program. Before they do, we advise them that the graded assignments are only available through this program, and that once they opt out they will lose access to the lowest cost digital content available.

 

If they choose to opt out by the deadline (end of day on February 2nd), they can use the email links we provide, or they can visit the Inclusive Access “opt-out” link on our store website kutztown.verbacompare.com.  Upon opting out, they will receive an email confirmation and they will not be billed.

 

FACULTY LOGITISTICS

 

1.       Who prompts the payment and when is payment due? Payment is billed by KU Campus Store by the end of the 2nd week of class (February 2nd), and payment due by the end of the 3rd week (February 9th). 

2.       What happens if the student doesn't pay? If payment isn’t received by the beginning of the 4th week (February 12th), the publisher will inactivate (suspend) the student’s access.  

3.       Can a student who has opted out choose to opt back in?  Yes, they would need to contact us to do so.  

4.       Will they lose the assignments that they've already completed if access is suspended?  Students will not lose access to their work/assignments.  When students remit payment and login with the same user id, access to their course materials and related assignments will resume.   

5.       Who monitors the payment and how will I know when they paid?  KU Campus Store will be using software called Verba Connect to manage the email communications and program enrollment (wait lists, drops and opt outs).   KU Campus Store will coordinate the payment process and notify the publisher of any students who have not paid by the deadline.  The publisher will suspend access until payment is made.  Students will receive at least three communications from the store before access is disrupted. 

6.       Will they have access to any materials that are less expensive than this program?  The prices offered in this program will be the least expensive way your students can access their required course materials.  If you receive feedback that students are finding cheaper materials from other places (with a direct edition match), please let us know. In this unlikely scenario, we would work to re-negotiate pricing with the publisher and honor the lower price to all students in the program. 

7.       Will students be able to purchase a printed version of the e-text?  The publisher allows the campus store to stock/sell a limited number of print upgrades of the digital version.  These print upgrades may be sold to students in the inclusive access program, after the opt-out period has ended and their inclusive access payment has been verified.

 

WHERE CAN THEY GO IF THEY HAVE MORE QUESTIONS?  

 

For additional information and details, please visit our store in the McFarland Student Union, contact the Inclusive Access representative at jdowning@kutztown.edu, or email us at bookstore@kutztown.edu